About Memoari

Built so families
grieve — not
scramble.

Memoari is the estate preparation platform for UK care homes. We exist because the moment someone dies should be about grief, not administration.

The moment someone dies,
the clock starts ticking.

Families have 6 months to apply for probate. Executors face months of complex administration — while simultaneously navigating grief. Most spend their first 60 days doing one thing: finding information that should have been organised before death.

For care homes, this chaos plays out with staff caught between grieving families and administrative demands they were never equipped to manage. Documents that should exist, don't. Contacts that should be on file, aren't. A will that may be in a filing cabinet, a drawer, or nowhere at all.

We built Memoari to change that.Not with more paperwork — but with a structured, encrypted vault that organises everything before it's ever needed.

3 in 4
bereaved people said they wished their loved one had left clearer instructions about their affairs before they died.
Dying Matters Coalition · UK · 2024
56%
of UK adults have no will — in care homes the figure is even higher
Money & Pensions Service, 2025
60hrs
spent by executors just finding information that should already exist
Citizens Advice, 2024
£15k
average cost to families when no will exists — intestacy proceedings
Citizens Advice, 2024
12–18
months average estate administration takes — most of it avoidable
HM Courts & Tribunals, 2023
Our Focus

We partner with
UK care homes.

Care homes are where this problem is most acute and most solvable. Residents are at the stage of life where estate preparation matters most. Registered managers already carry the responsibility for resident wellbeing. Memoari gives them the tools to extend that care to what happens after.

  • Resident vault created at move-in — alongside existing admission paperwork
  • Staff dashboard shows preparation status without ever exposing vault contents
  • Family access activated automatically after a passing — no manual steps
  • CQC-ready documentation stored and auditable at all times
  • White-labelled to your home — residents and families see your brand
Learn more about care home partnerships →

Four principles we
don't compromise on.

🔒
Security first

We hold wills, passwords, financial accounts, and final messages. AES-256 encryption. Every access logged. UK GDPR compliant throughout. Security is not a feature — it is the foundation.

🤝
Dignity in design

Death and legacy are deeply human subjects. Every word we write, every screen we design, is made with the care this subject deserves. We do not optimise for engagement. We optimise for peace of mind.

📐
Honest simplicity

No hidden fees. No per-resident counting. No long-term contracts before you've seen results. Our pilot programme is designed to prove value before you commit — not after.

📊
Measurable outcomes

We report on staff time recovered, family satisfaction scores, and vault completion rates at day 30, 60, and 90. If the numbers don't justify continuing, we will tell you — and part ways cleanly.

Built to hold
the most sensitive data.

Encryption
AES-256
All vault contents encrypted at rest

The same standard used by financial institutions. Every document, every message, every account — encrypted before it leaves the user's browser.

Compliance
GDPR
UK GDPR compliant throughout

Data Processing Agreements provided for all partners. All data stored in UK data centres (AWS London). Article 28 compliant as a data processor.

Access
Scoped
Executors receive secure, scoped access

Family and executor access is read-only, time-limited, and scoped to exactly what they need — nothing more. Every access is logged with timestamp and identity.

Uptime
99.9%
SLA-backed availability

The vault needs to be there when it matters most. SLA-backed uptime with automated monitoring, instant alerting, and dedicated operations support.

Shape how this
platform works.

We are looking to work with a select group of care homes to build this platform. If you want to shape how it works for your context, we would like to hear from you.

Book a Pilot Call →