Memoari helps residents organise their wills, documents, and final wishes — so when the time comes, families grieve instead of scramble. Built for registered managers who take resident dignity seriously.
Completing a will and organising one's affairs brings profound relief to residents. Memoari gives them a structured, private way to record their wishes from their room — at their own pace, without involving family or arranging solicitor visits.
Families feel reassured knowing their loved one's wishes are recorded and safely stored. When the time comes, Memoari handles delivery — reducing family disputes and staff burden.
Your care coordinators get a clean dashboard showing which residents have completed their vault, which have designated contacts, and which have pending check-ins — without ever seeing the contents.
Helping residents organise their affairs is an extension of excellent care. Memoari supports your CQC quality indicators by demonstrating proactive wellbeing support — documented and auditable.
No IT project. No complex software. Live within 48 hours of signing.
Your branded Memoari portal goes live with your care home's name and colours. Residents see your brand, not ours. Setup takes 2 business days.
→Your dedicated account manager runs a 90-minute onboarding session. Your team learns to introduce the vault at move-in, naturally, alongside existing paperwork.
→Each resident receives a gentle invitation. Family members are notified. Vault completion is tracked on your staff dashboard in real time.
→When a resident passes, family access is activated automatically. Everything they need is already there. No manual action from your team required.
Each resident gets their own encrypted vault. Staff never see the contents.
Residents record where their will is stored and who holds the original. The vault links directly to the named solicitor or executor so nothing is lost.
Property deeds, insurance policies, pension documents — organised, encrypted and instantly accessible to authorised parties.
Online banking, email, social media — documented and encrypted so nothing is lost or locked away after death.
Written letters, voice notes and video messages assigned to specific recipients. Delivered only when unlock conditions are met.
Access tokens grant executors exactly what they need — nothing more. Every access is logged with timestamp and identity.
Three views of the platform — staff, resident, and executor — each designed around the person using it.
No chasing, no guessing. Staff see every resident's vault completeness in one table — and can flag anyone who needs a gentle nudge.
Large text, one task at a time. Residents move at their own pace — nothing is urgent, nothing is alarming.
When the time comes, executors receive a secure link. Everything is labelled, nothing requires a login account. Access expires after 30 days.
No per-resident billing. No counting. A 90-day structured pilot at a price you know before you commit. Request pricing and we will prepare a custom proposal within one business day.
No. The staff dashboard shows only completion status — whether a resident has a will, has designated contacts, and has completed their vault. The actual contents are always private to the resident.
Their designated contacts receive a secure notification and unlock link. The care home staff dashboard updates to reflect the change. There is no manual action required from your team.
No. Pilot pricing is fixed and flat. There are no per-resident fees, no counting, no surprises. Request a quote and we will prepare a custom proposal for your home.
Your branded portal is live within 48 hours of signing. The staff training session takes 90 minutes. Your first resident can be onboarded the same week.
Memoari operates under UK GDPR. We provide a data processing agreement (DPA) for your records upon request. All vault contents are encrypted with AES-256.
Yes, with the resident's consent. A family member can help set up and navigate the vault during visits, but the account always belongs to the resident and they retain full control.
A 20-minute conversation. No obligation. Your dedicated account manager will assess fit and walk you through exactly how a pilot works for your home.
Tell us about your home and we'll be in touch within one business day.